CASA BUYERS SOLUTIONS LLC

PRIVACY POLICY

Effective Date: June 23, 2026

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Casa Buyers Solutions LLC ("we," "us," or "our") does not share customer opt-in information, including phone numbers and consent records, with affiliates or third parties for marketing or promotional purposes. All text messaging opt-in data and consent records are maintained securely and used solely for providing services requested by our customers.

  1. Information We Collect

We may collect the following information:

Personal Information

• Name

• Email address

• Phone number

• Property information voluntarily submitted by customers

• Appointment requests and scheduling information

• SMS consent records, communication preferences, and timestamps

Non-Personal Information

• IP address

• Browser type

• Device information

• Website usage analytics

• Cookies and similar technologies

Customer Communications

• Records of inquiries submitted through our website

• Appointment scheduling information

• Customer service communications

• Follow-up records related to requested services

  1. How We Use Your Information

We use collected information to:

• Respond to inquiries submitted through our website

• Schedule and manage appointments

• Provide customer support

• Communicate regarding requested services

• Improve website functionality and user experience

• Maintain records of communication preferences and consent

• Protect the security of our systems and users

We do not use customer information for unsolicited promotional text messaging.

  1. SMS Messaging & Compliance

By providing consent, you agree to receive SMS messages related to customer service, appointment scheduling, appointment reminders, follow-up communications, and responses to your inquiries.

Opt-In & Consent

• SMS messages are only sent to individuals who have provided express consent.

• We maintain records of consent and opt-in activity.

• We comply with TCPA requirements and applicable messaging regulations.

Opt-Out Instructions

• Reply STOP at any time to unsubscribe.

• A confirmation message will be sent confirming your removal from SMS communications.

• No additional SMS messages will be sent unless you provide new consent.

Message Frequency

• Message frequency varies based on your interactions with Casa Buyers Solutions LLC.

• Messages relate only to inquiries, appointments, requested services, customer support, and follow-up communications.

Help & Support

• Reply HELP for assistance.

• Email: [email protected]

• Phone: +1 (719) 350-4775

Carrier Information

• Message and data rates may apply.

• Wireless carriers are not responsible for delayed or undelivered messages.

SMS Data Protection Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information may be shared only with service providers necessary to deliver requested communications and services. Text messaging opt-in data and consent information will not be sold or shared for advertising purposes.

  1. Information Sharing & Disclosure

We do not sell, rent, or trade personal information.

We may share information with:

Service Providers

• Vendors assisting with website hosting, communication services, appointment scheduling, and business operations.

• Messaging providers solely for delivering communications you have consented to receive.

Legal Compliance

• When required by law, legal process, or governmental request.

• To protect our legal rights and business operations.

Business Transfers

• In connection with a merger, acquisition, or sale of assets.

Any transfer of information remains subject to the protections described in this Privacy Policy.

  1. Data Security

We maintain reasonable administrative, technical, and physical safeguards to protect personal information.

These measures include:

• Secure access controls

• Data encryption where appropriate

• Security monitoring and updates

• Employee confidentiality practices

Although we strive to protect your information, no method of electronic transmission or storage can be guaranteed as completely secure.

  1. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Improve website performance

• Remember user preferences

• Analyze website traffic

• Enhance user experience

You may disable cookies through your browser settings; however, certain website functions may be limited.

  1. Your Rights & Choices

You may:

• Request access to your personal information

• Request corrections to your information

• Request deletion of your information where permitted by law

• Withdraw SMS consent by replying STOP

• Contact us regarding questions about how your information is used

  1. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. This Privacy Policy applies only to information collected by Casa Buyers Solutions LLC.

  1. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updated versions will be posted on our website with a revised effective date.

  1. Contact Us

Casa Buyers Solutions LLC

Phone: +1 (719) 350-4775

Email: [email protected]

Website: https://www.mycasabuyers.com/home

By using our website and services, you consent to this Privacy Policy.